Frequently Asked Questions

We accept all major payment methods:

• Credit card (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• Shop Pay

All payments are processed via a fully secured connection.

You can reach us at info@tinyfeetstore.com. We aim to get back to you within 24 hours on working days.

Orders are processed and dispatched within 1–3 working days. After dispatch, delivery typically takes 3–5 working days via Royal Mail.

Once your order has been shipped, you'll automatically receive a confirmation email with a tracking number so you can follow your parcel every step of the way.

Once your order has been dispatched, you'll receive an email with a tracking number. You can use this to check the status of your parcel at any time. Haven't received an email? Check your spam folder or contact us at info@tinyfeetstore.com.

Not happy? No problem. You can return your order free of charge within 30 days of receiving it.

Just drop us an email at info@tinyfeetstore.com and we'll send you the return address. Please make sure the shoes are returned in their original condition.

Once we've received your return, we'll process your refund as quickly as possible.

First, check the status using the tracking number in your confirmation email. If your parcel hasn't moved for a while or can't be located, get in touch at info@tinyfeetstore.com and we'll sort it out together.

Please get in touch as quickly as possible at info@tinyfeetstore.com. Orders are processed quickly, but if you contact us in time we'll do our best to make the change.

Not at all. Tiny Feet combines the comfort of a sock with the protection of a shoe — all in one. Your little one can wear them straight on bare feet. Prefer to add a sock underneath? That works perfectly too!

Tiny Feet are made from a blend of cotton, spandex and polyester. This combination gives the perfect balance of softness, stretch and durability. The shoes are free from harmful substances and safe for the most sensitive baby skin.

Incredibly comfortable — that's exactly the point. The soft fabric moves with the foot, the wide toe box lets little toes spread freely, and the flexible sole gives your little one the feeling of walking barefoot. Most children simply refuse to take them off!

Measure your little one's foot length and compare it to our size guide on the product page. Between two sizes? Always go up — little feet grow fast!

Absolutely! Tiny Feet feature an anti-slip sole that provides grip on tiles, wooden floors and outdoor surfaces in dry weather. Perfect for indoors and out.

Yes — just pop them in the washing machine like a normal pair of socks. Wash on a gentle cycle (30°C) and leave to air dry. They'll come out looking as good as new.